Requesting seed balls
There is no online payment. You send a request; the team calls you back by phone or WhatsApp to confirm the price and the delivery.
Sending a request
- Choose a product in the catalogue (species and formulation), then "Request an order".
- Fill in the form: who you are (farmer, nursery, municipality, association…), your contact details, the wilaya, the area to restore, the quantity, your delivery wish and any comments.
- For a special mix of species, tick custom request and describe the mix.
- Tick the consent box and send. The "Request sent" page gives your request's reference: keep it.
You can send a request without an account. With a customer account, your requests also appear in My orders; a request sent without signing in does not.
The stages of an order
| Stage | What it means |
|---|---|
| New | The request has arrived; the team will contact you. |
| Confirmed | The price and the delivery have been agreed with you. |
| In production | Your seed balls are being made. |
| Delivered | The order has been handed to you. |
| Closed | The order is complete. |
The price shown in the catalogue is indicative; the final price is the one confirmed with you.